Training Avatars
Learn How to Create Effective Trainings for Your Speaking Avatars.
Overview
In Sentifyd, our training is highly adaptable. You can assign and reassign training to any avatar without dependence on a specific avatar. Start with our pre-made templates or design your own training program from scratch.
Creating a Training
Creating training for your avatar involves three main steps, each of which is managed through different tabs in the training form.
1. Persona Tab
In this tab, you'll define the persona of your avatar. This step is crucial as it sets the tone and character of the avatar's responses.
Training Name: Give your training a meaningful name for easy identification.
Response Length: Restrict the response length by specifying a maximum word count.
Style: Choose from various styles such as creative, formal, friendly, or funny, depending on the desired personality of the avatar.
Persona Role: Define the role of the avatar (e.g., Customer Support, Virtual Salesperson).
Persona Description: Provide a detailed description of the persona to guide the AI in generating appropriate responses.
2. Sources Tab
This tab is where you provide sources such as documents. a web page address, or straightforward conversational examples to enable the chatbot to respond based on your sources. The sources ground the chatbot and enable it to provide the specific answers based on your needs.
Documents: You may upload up to five documents in the following formats: PDF, Word, Excel, PowerPoint, Text, or HTML. Each document can be a maximum of 16 MB.
Web Page URL: Please provide a publicly accessible web page address. Note that only the content on the initial page will be extracted, without exploring linked content. Ideal sources include a single profile, resume, or article.
Examples: Input a user question and the corresponding AI response. This can be done manually or by uploading a CSV file containing multiple examples.
3. Tools Tab
The Tools Tab allows you to extend your AI agent’s capabilities by enabling additional tools it can use during live conversations. Tools enhance your agent’s functionality—allowing it to perform searches, send data, and even interface with your own systems in real time.
✅ Always-Enabled Tools
These tools are built-in and cannot be disabled, as they form the foundation of Sentifyd’s interactive experience:
Control 3D Avatar Allows the agent to animate and control the 3D avatar—managing gestures, facial expressions, posture, and avatar view (e.g., full-body or head-only).
Control Sentifyd Widget Enables the agent to manipulate elements of the chat interface—such as toggling captions, switching between voice and text modes, and ending or restarting conversations.
🌐 Web Search Tool
Allow your agent to safely access real-time web information. This tool enables the avatar to perform controlled web searches, expanding its ability to answer questions beyond your internal data sources.
📩 Send Support Request Tool
When the agent can’t resolve a user’s issue, this tool enables it to escalate gracefully. It will:
Prompt the user for contact details (email and phone)
Automatically send a support request to your predefined support email
Setup required: You must provide a support email address in the configuration.
⚙️ MCP Tools – Custom Backend Integrations
MCP (Modular Command Processing) Tools allow your agent to securely interact with your own APIs, systems, or services. Perfect for advanced workflows, these tools enable your agent to:
Send and receive data via HTTP or SSE connections
Execute real-time API calls (e.g., to booking systems, internal dashboards, or CRMs)
Stream live updates into the chat or avatar response
Configuration options:
Connection Type: Streamable HTTP or Server-Sent Events (SSE)
Endpoint URL: Your service URL
Headers (JSON): Optionally, add custom request headers (e.g.,
{"Authorization": "Bearer TOKEN"})
Submitting the Training
Fill out the forms and review your inputs to ensure accuracy. When ready, submit your training for processing. It may take several minutes to fully index and process. Check the training page to monitor the indexing status.
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