Plans, Credits & Limits
Sentifyd subscriptions work on a simple credit system: conversations consume credits by the minute, and your plan gives you a monthly credit allotment. This page explains the mechanics so you can pick the right plan and predict usage. For current prices and included credits, always check the pricing page.
How Credits Work
Conversations consume credits per minute of conversation time.
The rate depends on the avatar's voice mode:
Standard avatars: 2 credits per minute
Real-time avatars: 4 credits per minute
Example: 800 monthly credits ≈ 400 minutes of standard-avatar conversations, or ≈ 200 minutes of real-time conversations.
Plans
Subscription plans (Starter, Growth, Scale, Pro) each include a monthly credit allotment that renews every calendar month — on both monthly and annual billing. Annual billing gives a discount on price; the monthly credit allotment is the same.
Unused subscription credits do not roll over — the allotment resets each month.
You can also purchase one-off credit packs. Subscription credits are consumed first; purchased credits are used after they run out, so packs act as a buffer for busy months.
When you have no credits left, avatars stop accepting new conversations until your allotment renews or you top up — you are never charged surprise overage on the standard tiers.
Enterprise/pay-as-you-go arrangements with metered billing are available — contact us.
Keeping an Eye on Usage
The Usage Statistics page shows conversations, durations, and used credits per avatar, so you can see where your credits go and anticipate when to upgrade.
Other Limits
Documents per training
5 (16 MB each)
Conversation examples per training
25
Multilingual locales per avatar (standard mode)
4
Website pages indexed per training URL
≈150 pages, up to 3 link levels deep
Need higher limits? Contact info@sentifyd.io — several limits can be raised on enterprise arrangements.