> For the complete documentation index, see [llms.txt](https://docs.sentifyd.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.sentifyd.io/plans-credits-and-limits.md).

# Plans, Credits & Limits

## Plans, Credits & Limits

Sentifyd subscriptions work on a simple **credit** system: conversations consume credits by the minute, and your plan gives you a monthly credit allotment. This page explains the mechanics so you can pick the right plan and predict usage. For current prices and included credits, always check the [pricing page](https://sentifyd.io/pricing/).

#### How Credits Work

* New accounts receive **50 free welcome credits**. No credit card is required.
* Conversations consume credits **per minute of conversation time**.
* The rate depends on the avatar's voice mode:
  * **Standard** avatars: 2 credits per minute
  * **Real-time** avatars: 4 credits per minute
* Example: 800 monthly credits ≈ 400 minutes of standard-avatar conversations, or ≈ 200 minutes of real-time conversations.

#### Plans

* Subscription plans (Starter, Growth, Scale, Pro) each include a **monthly credit allotment** that renews every calendar month — on both monthly and annual billing. Annual billing gives a discount on price; the monthly credit allotment is the same.
* Unused subscription credits **do not roll over** — the allotment resets each month.
* You can also purchase **one-off credit packs**. Subscription credits are consumed first; purchased credits are used after they run out, so packs act as a buffer for busy months.
* When you have no credits left, avatars stop accepting new conversations until your allotment renews or you top up — you are never charged surprise overage on the standard tiers.
* Enterprise/pay-as-you-go arrangements with metered billing are available — [contact us](mailto:info@sentifyd.io).

#### Keeping an Eye on Usage

The Usage Statistics page shows conversations, durations, and used credits per avatar, so you can see where your credits go and anticipate when to upgrade.

#### Other Limits

| Limit                                           | Value                                |
| ----------------------------------------------- | ------------------------------------ |
| Documents per training                          | 5 (16 MB each)                       |
| Conversation examples per training              | 25                                   |
| Multilingual locales per avatar (standard mode) | 4                                    |
| Website pages indexed per training URL          | ≈150 pages, up to 3 link levels deep |

{% hint style="info" %}
Need higher limits? Contact **<info@sentifyd.io>** — several limits can be raised on enterprise arrangements.
{% endhint %}